Privacy policy

 

PRIVACY POLICY

We respect each individual’s right to personal privacy, and we are committed to protecting your privacy. All your personal information, including your postal and email address, are kept confidential at all times, even if you sign our guest book or write a product review. We do not sell, trade, or rent any information we collect from you to third parties.

All transfers between your computer and our site that may include sensitive information are encrypted using the industry standard SSL technology.

When you order from us, we collect personally identifiable information from you. If you order one of our products, we will collect and maintain your name, e-mail address, billing address, shipping address, telephone number. Credit card numbers are discarded once your order is complete (or voided) unless you indicate otherwise.

The information collected by us is used for processing orders, keeping you informed about your order status, for statistical purposes, and for improving our site and its performance. We will disclose your personally identifiable information to third parties to charge your credit card, and to deliver your order. For example, we must release your credit card information to the card-issuing bank to confirm payment, and release your address to the delivery service to deliver products that you ordered.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at customerservice@innosupps.com

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. 

Email marketing: With your permission, we may send you emails about our store, new products and other updates. 

Text marketing : With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.

HEALTH DATA UTILIZATION

Health data is utilized solely to synchronize essential metrics and exercise information, providing accurate and personalized insights to support users' health and fitness goals. All data is handled in compliance with privacy and security standards, ensuring it remains confidential and is never shared with third-party applications or services. This approach aligns with industry best practices to maintain transparency and protect user privacy.

ACCOUNT DELETION

To request the deletion of your personal information from our database, you can submit a request through our in-app settings or contact form available on our platform. For such requests, please write "delete my account" in the subject line, and include your first and last name and e-mail address in the body of the message. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for administrative purposes. Please note that we will store communications you may send through the Service, as well as any comments you may post, and they may not be subject to modification or deletion. You may also control the information that we collect through the settings in your browser or mobile device. You may configure your browser to reject cookies from our app and may adjust the settings of your mobile device to prevent the Platform from obtaining location information. However, please note that the Service may rely on cookies and location information to function properly and some parts of the Service may not be available if you disable cookies.